Terms of service

Fraghab is operated by FRAGHAB LLC, a Michigan limited liability company. In these terms, Fraghab, we, us and our mean FRAGHAB LLC, and you means the person or organization using the service.

Service means the Fraghab website at fraghab.com, the Fraghab iOS and Android apps, the Fraghab browser extension, the House API, our emails, and every feature we make available through them.

By creating an account, signing in, accessing any feature, or otherwise using the service, you agree to these Terms of Service in full and you agree to our Privacy Policy, which is incorporated into these terms by reference. If you do not agree, do not use Fraghab.

Some features carry additional terms, for example the House API partner program in section 14. Where additional terms apply to a feature, they are part of this agreement and control over these general terms for that feature only. If a conflict cannot be resolved that way, these general terms control.

If you accept these terms on behalf of a company, a fragrance house, or another organization, you represent that you have authority to bind that organization, and "you" includes both you and that organization.

You must be at least 18 years old to create an account, or at least 13 years old with the consent and supervision of a parent or legal guardian who agrees to these terms on your behalf and accepts responsibility for your use of the service.

Fraghab is not for children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that an account belongs to a child under 13, we will terminate it and delete the data. If you believe a child under 13 has created an account, tell us at [email protected].

You must be at least 18 years old to buy or sell through the marketplace, to list an item, or to receive payment from another user.

By using Fraghab you represent that:

• You have the legal capacity to enter into this agreement, and you are not barred from doing so under the law that applies to you
• You are not located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive United States sanctions, and you are not on any United States government restricted-party or denied-party list
• Your access has not previously been terminated by Fraghab for a violation of these terms
• All information you give us is accurate, and you will keep it accurate

Access to Fraghab is a revocable permission, not a right. Receiving an invitation, a creator slot, or a partner API key does not guarantee continued access.

You must provide accurate, complete information when creating your account. One account per person. Shared, automated, or duplicate accounts may be terminated without notice.

You are responsible for keeping your credentials confidential and for all activity that happens under your account, whether or not you authorized it. Use a strong, unique password, and notify us immediately at [email protected] if you suspect unauthorized access. We are not liable for loss arising from someone else using your credentials.

You may not sell, rent, transfer, or share your account, your username, or your access with anyone else. You may not impersonate another person, use a username you have no right to, or register accounts by automated means.

Fraghab may suspend, restrict, or revoke access at any time, with or without cause and with or without notice, including for a violation of these terms, a risk to other users, a legal requirement, or the discontinuation of the service.

You keep ownership. You retain all rights you already hold in the content you add to Fraghab, including your collection data, wearing logs, reviews, wishlist items, layering combos, marketplace listings, images, and community posts. We call all of that your content.

The license you grant us. You grant Fraghab a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to host, store, cache, reproduce, adapt, reformat, resize, translate, publish, publicly display, publicly perform, and transmit your content, and to create derivative works of it only as needed to operate, secure, support, promote within the product, and improve the service. Examples of what this license covers: generating a thumbnail or a share card from your image, rendering your wishlist on a link you chose to share, showing your listing on a public marketplace page, and backing your data up.

Public content. Some parts of Fraghab are public by design: shared wishlist links, scent passport pages, marketplace listings and storefronts, and library reviews. Content you publish through those surfaces can be viewed by anyone, indexed by search engines, cached by third parties, and reshared. For that content the license above continues after deletion to the extent a third party has already copied, cached, or reshared it, because we cannot recall those copies.

When the license ends.Otherwise the license ends when you delete your content or your account, except that it survives for (a) copies retained in routine backups until those backups age out, (b) content another user legitimately received, such as a direct message in that person's thread or a quote of your post, and (c) aggregated or de-identified data that can no longer be linked to you.

What you promise about your content.You represent and warrant that you own or have all rights needed to grant the license above, that your content does not infringe or misappropriate anyone's intellectual property, privacy, or publicity rights, and that your content and our permitted use of it do not violate any law or any contract you are bound by.

Third-party link imports.When you ask us to import a supported third-party product link, you authorize us to retrieve product metadata on your behalf. We remove the link's query string and fragment before sending it to our import provider. Source sites retain their own rights and terms, and imported details may be incomplete or inaccurate; review them before saving.

We are not your backup. We take reasonable care, but we do not guarantee that your content will be stored, preserved, or recoverable. Keep your own copies of anything you cannot afford to lose. See section 25 for export.

We welcome feature requests, bug reports, survey answers, and ideas. If you send us feedback, you grant Fraghab a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use, copy, modify, and exploit that feedback for any purpose, including building it into the product, with no obligation to compensate, credit, or notify you.

Feedback is not confidential. Do not send us anything you want to keep secret, or anything you believe entitles you to payment or to ownership in what we build. We may already be working on something similar, or may develop it independently.

Fraghab includes community features such as Group Therapy posts, polls, reviews, reactions, comments, and direct messages. Use them respectfully and lawfully.

You must not:

• Post content that is harassing, threatening, abusive, hateful, defamatory, obscene, or discriminatory
• Post content that sexualizes minors, or any content that is unlawful where you or the recipient are located
• Publish another person's private information, including a home address, phone number, financial details, or identity documents
• Impersonate any person, house, brand, or Fraghab itself, or misrepresent your affiliation with any of them
• Spam, manipulate, brigade, vote-rig, inflate engagement, or flood community feeds
• Upload content that infringes on intellectual property rights, or use Fraghab to distribute counterfeit or pirated material
• Use automated scripts, bots, crawlers, or scrapers to access Fraghab, or extract data in bulk, except through the House API program under a valid key
• Circumvent, disable, or exceed any rate limit, quota, access control, or technical restriction
• Reverse engineer, decompile, or disassemble any part of the service, or attempt to derive its source code, except where that restriction is unenforceable under applicable law
• Probe, scan, penetration-test, or stress-test the service or its infrastructure without our prior written permission
• Attempt to gain unauthorized access to another account, another user's data, or any part of our systems
• Introduce malware, or interfere with the integrity, performance, or availability of the service
• Resell, sublicense, or provide the service to a third party, or use it to build a competing product or dataset
• Use the service, or content taken from it, to train, fine-tune, or evaluate a machine learning model
• Remove, obscure, or alter any proprietary notice, watermark, or attribution
• Use the platform for any illegal purpose, or to facilitate one

We may act, and we are not obliged to look. We may, but have no duty to, monitor, review, screen, filter, edit, refuse, remove, restrict, label, or reorder any content or account, at any time, for any reason or none, with or without notice. We may also report unlawful activity to law enforcement and cooperate with a valid legal request. Choosing to moderate some content creates no obligation to moderate other content, and nothing in this section limits the protections available to us under 47 U.S.C. section 230 or any other law.

Violating this section may result in content removal, feature restrictions, loss of a creator slot or partner key, account termination, and, where warranted, legal action.

Content on Fraghab that was created by users, including posts, polls, comments, reviews, ratings, listings, storefront copy, and profile information, is the responsibility of the person who created it, not of Fraghab. We do not endorse, verify, or adopt any user content, and it does not represent our views.

Reviews and ratings, including seller reviews, are the personal opinions of the people who wrote them. Fraghab does not verify their accuracy.

We do not verify the identity, age, location, honesty, or good standing of any user, and we do not run background checks. Badges, verified labels, follower counts, review scores, and transaction histories are informational signals only. They are not a representation or a guarantee about any person.

Disputes between users are between those users. You are solely responsible for your dealings with other users, online and offline. If you have a dispute with another user, you release FRAGHAB LLC and its members, managers, officers, employees, and agents from all claims, demands, damages, and liabilities of every kind, known and unknown, arising out of or connected to that dispute. If you are a California resident, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

We may, at our sole discretion and with no obligation to do so, help resolve a dispute, remove a listing, or restrict an account. Doing so in one case creates no duty to do so in any other.

Fraghab is a venue, not a party. The marketplace lets users list bottles, decants, and samples and find each other. Every transaction is directly between the buyer and the seller. Fraghab is not the buyer, the seller, an agent, a broker, an auctioneer, a consignee, or a party to any contract of sale.

What Fraghab does not do. We do not process payments, hold funds, provide escrow, insure a transaction, guarantee payment, authenticate items, inspect items, grade condition, take custody of items, arrange or provide shipping, act as a carrier, or administer returns, refunds, or chargebacks. A listing, a cart, an order record, a claim queue entry, or a transaction status inside Fraghab is a record-keeping convenience between the users. It is not a payment, a guarantee, or a promise by us.

Because we do not process payments, there is no Fraghab payment protection program, buyer guarantee, or reimbursement scheme. Product guidance that encourages you to keep a conversation on Fraghab is about avoiding common scams and keeping a record. It is not a representation that we will make you whole.

If you sell, you represent and warrant for every item you list that:

• You own the item and have the legal right to sell it, and it is not stolen, borrowed, or subject to anyone else's claim
• It is genuine, and it is not a counterfeit, a replica, a clone marketed as the original, a refill, a dilution, or a tampered bottle
• Your description of the house, the fragrance, the concentration, the batch, the fill level, the size, and the condition is accurate and not misleading
• For a decant or a sample, you disclose that it is a decant, the volume, the source bottle, and how it was filled, and you use clean, unused, appropriate containers
• The item is not expired, recalled, unsafe, or damaged in a way you have not disclosed
• The sale complies with every law and regulation that applies to you, including consumer protection, product labeling, cosmetics and fragrance regulation, sales and use tax, and import and export rules
• You will comply with every packaging and carrier rule that applies to shipping fragrance, which is generally treated as a flammable liquid and is restricted or prohibited on certain services, including most air and international mail. Correct declaration, packaging, and labeling are your responsibility
• You are responsible for your own taxes, including income tax, any sales tax you must collect, and any information reporting that applies to your sales
• You will not ask a buyer to move a payment off-platform in order to evade these terms, and you will not use a listing to advertise unrelated goods or services

Prohibited listings. You may not list counterfeits or replicas, testers or samples marked not for sale where that sale is prohibited, controlled substances, prescription products, items that carry a drug or medical claim, hazardous materials outside the fragrance and sample scope of the marketplace, stolen goods, recalled goods, or anything you cannot lawfully sell and ship. We may remove any listing at our discretion.

If you buy, you are responsible for reviewing the listing, asking questions, deciding whether to transact, choosing a payment method and bearing its risks, confirming that the seller can lawfully ship to you, and paying any duty, tax, or import charge. Risk of loss and title pass according to the arrangement you make with the seller, never through Fraghab.

Fees. Fraghab does not currently charge a marketplace fee, a listing fee, or a commission. We may introduce fees in the future as described in section 17. Payment processing, if we ever offer it, will be provided by a third party under its own terms, and we will tell you before that applies to you.

To the fullest extent permitted by law, Fraghab is not liable for any loss arising from a marketplace transaction, including non-payment, non-delivery, an item that turns out to be counterfeit, misdescribed, damaged, leaked, seized, or unsafe, a chargeback or payment reversal, a carrier loss, a tax or customs consequence, or the conduct of any user.

Fraghab shows fragrance information gathered from third parties, including retailer prices found by the best-price finder and the browser extension, along with availability, sizes, notes, accords, and release details.

All of it is informational, and it may be wrong. Prices and availability change constantly, are cached, and can be incomplete, stale, matched to the wrong size or variant, or simply incorrect. A price shown in Fraghab is not an offer, a quote, or a promise by us or by any retailer, and nobody is obliged to honor it. Always confirm price, size, authenticity, and terms on the retailer's own site before you buy.

Links to retailers and other third-party sites are provided for convenience. We do not control those sites, we do not endorse them, and we are not responsible for their content, products, prices, practices, or policies. Your dealings with them are governed by their terms, not ours.

Catalog and library data is compiled from public sources, from submissions by verified fragrance houses through the House API, and from users. We do not warrant that it is complete, current, or accurate. If you spot an error, tell us and we will look at it.

Fraghab uses artificial intelligence to power features such as fragrance suggestions, weekly planning, natural-language search, buying guidance, and generated imagery. These features produce probabilistic output. It can be incomplete, inaccurate, biased, or plainly wrong, and the same request can return different answers.

You are responsible for what you do with the output. AI output is a suggestion. It is not advice and not a professional opinion. Verify anything that matters before acting on it, especially anything involving money, health, safety, or a legal obligation. Do not rely on AI output as the sole basis for a purchase or for any decision with consequences.

To generate a suggestion, the information needed to produce it, such as your request and relevant collection or planning context, is sent to our AI provider for processing. See the Privacy Policy for who that is and what happens to it. Do not enter anything into an AI feature that you would not want processed by a third-party provider.

AI features are subject to usage limits, which we may change at any time. You may not use them to generate unlawful, infringing, harassing, or deceptive content, and you may not use their output to train a competing model. We make no warranty about AI output, and section 20 applies to it in full.

Fraghab is a collection, community, and discovery tool. Nothing in the service is medical, dermatological, allergy, safety, legal, tax, financial, or investment advice, and no content in the service creates a professional relationship of any kind.

Fragrance can cause a reaction.Perfume contains alcohol, essential oils, and aroma chemicals that can cause irritation, contact dermatitis, sensitization, photosensitivity, headache, respiratory irritation, or an allergic reaction, and that can stain fabric or damage surfaces. Notes and accords listed in Fraghab are descriptive, are compiled from third parties, and are not an ingredient list or an allergen declaration. Always read the manufacturer's own label and ingredient list, patch-test a new fragrance, keep it away from eyes, children, and pets, and stop using it and consult a qualified professional if you have a reaction.

Decants, samples, and layering combinations carry added risk. A decant may have been transferred, diluted, contaminated, or stored badly, and the person who filled it is not the manufacturer. Layering can produce effects no manufacturer intended. You accept those risks yourself.

Fraghab is not the manufacturer, importer, or distributor of any fragrance, and gives no warranty about any product. Product warranties, recalls, and safety information come from the manufacturer or from the seller you bought from.

House names, fragrance names, logos, bottle designs, and packaging are the trademarks and other intellectual property of their respective owners. Fraghab uses them only to identify and describe the products users are cataloging, discussing, and searching for, which is nominative and descriptive use.

Fraghab is independent. Except for a house that has been verified through our House API partner program and is labeled as such, Fraghab is not affiliated with, authorized by, sponsored by, endorsed by, or in any way officially connected to any fragrance house, retailer, or brand named anywhere in the service. Any such name appears for identification only.

Fragrance data displayed within the app, including house names, scent names, notes, and accords, belongs to the respective fragrance houses and data providers. Fraghab does not claim ownership of third-party fragrance metadata.

If you own a trademark and believe it is being misused on Fraghab, including in a listing or a username, contact [email protected] with the mark, the registration if there is one, the URL, and what you object to.

The Fraghab name and logo, the interface and its design, the source code, the databases and their structure, selection, and arrangement, the generated cards and posters, the icons, the copy, and everything else we created are owned by FRAGHAB LLC or its licensors, and are protected by copyright, trademark, trade secret, and other laws. All rights not expressly granted are reserved.

Your license to use Fraghab. Subject to these terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the service for your own non-commercial use, and, if you are a seller, to run your own listings. That license ends when your access ends.

You may not reproduce, distribute, publicly display, modify, or create derivative works from any part of the platform, and you may not copy, extract, or reuse the Fraghab catalog or any substantial part of it, without our prior written permission. Sharing a link or using a built-in share feature is always fine.

The House API lets a verified fragrance house submit catalog entries and press-kit media. If we issue you a key, this section applies to you in addition to the rest of these terms.

• Your key is confidential, brand-locked, issued to you alone, and shown once. Keep it secret, do not embed it in client-side code or a public repository, and tell us immediately if it is exposed. You are responsible for everything done with your key
• You may not share, resell, sublicense, or transfer your key or your access, and you may not use it for any brand other than the one it is locked to
• You represent that you are authorized to act for the brand, that you own or have all rights to every entry, logo, portrait, and image you submit, and that your submissions are accurate and not misleading
• You grant Fraghab a worldwide, non-exclusive, royalty-free, sublicensable, perpetual license to host, reproduce, adapt, resize, display, and distribute your submissions in the service, in the public library, in search results, and in Fraghab marketing that features the library
• You will not exceed the published rate limits, circumvent them, or use the API to build or feed a competing catalog or dataset
• You will comply with all applicable advertising, labeling, and consumer protection law in what you submit

Statistics we provide to you. The program may give you aggregate, de-identified statistics about how Fraghab members engage with your brand. Those statistics are confidential, are licensed to you for your own internal business use only, and the following conditions are a material term of your participation:

• You will not attempt to re-identify any individual member from what you receive, and you will not combine it with any other data, dataset, or service in order to do so
• You will maintain and use it only in the de-identified, aggregated form in which you received it
• You will not attempt to contact, target, or single out any individual member on the basis of it
• You will not sell, license, publish, or otherwise disclose it to a third party, except to your own staff and service providers who need it for your internal business use and who are bound to these same conditions
• You will not represent it as an audited, certified, or complete measure of the market, or attribute a figure to Fraghab in advertising without our prior written consent

We provide these statistics as is, with no warranty of accuracy or completeness. Breaching any condition above is grounds for immediate revocation of your key and termination of your participation, and does not limit any other remedy available to us or to the affected member.

We may review, edit, reject, unpublish, or remove any submission, change or deprecate any endpoint, adjust rate limits, rotate or revoke a key, and suspend or terminate the program or your participation in it, at any time and at our discretion. The API is provided as is, with no service level commitment and no warranty. You indemnify us for your submissions and for your use of the API under section 22.

The Fraghab browser extension is optional. Installing it is subject to these terms, to its own extension privacy policy, and to the rules of the browser store you installed it from.

The extension reads product information from a page you are already viewing so it can compare prices against your wishlist. You are responsible for complying with the terms of any site you visit while it is enabled. Prices it surfaces are subject to section 9. We may update or discontinue the extension at any time, and a browser or a site can break it without notice.

The Fraghab iOS and Android apps are licensed, not sold, to you under the license in section 13, and your use is also subject to the rules of the app store you downloaded from.

Apple. These terms are between you and FRAGHAB LLC only, not with Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide any maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price if there was one; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, a failure to conform to a legal or regulatory requirement, or a claim under consumer protection or privacy law. Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the app or your use of it infringes intellectual property. You represent that you are not located in a country subject to a United States embargo or designated as a terrorist-supporting country, and that you are not on any United States restricted-party list. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

Google. Your use of the Android app is also subject to the Google Play Terms of Service. Google is not a party to these terms and is not responsible for the app.

Fraghab is free to use today. There is no subscription and no card required, and every feature currently available is available to every user.

We reserve the right to introduce paid plans, paid features, usage-based charges, or marketplace fees in the future, and to change or discontinue a free feature. If we introduce a charge that would apply to you, we will tell you before it takes effect, and you will be able to decline by not purchasing or by closing your account.

If you do buy something from us, then unless we say otherwise at the point of purchase: prices are in United States dollars and exclude tax; you are responsible for any applicable tax; a recurring plan renews automatically at the then-current price until you cancel; you may cancel at any time and cancellation takes effect at the end of the current billing period; and payments are non-refundable except where a refund is required by law. We will always disclose the renewal terms, the price, and how to cancel before you are charged, and we will honor any non-waivable cancellation or refund right you have where you live.

Fraghab is under active development. Features may be added, changed, renamed, limited, or removed at any time, and some are offered as beta, preview, or experimental. Beta features may be unstable, may lose data, and may disappear. Do not rely on any feature remaining available.

We will make reasonable efforts to communicate significant changes, but reserve the right to evolve the product as needed, and to modify or discontinue all or part of the service at any time, with or without notice, without liability to you.

Fraghab lets you optionally connect third-party services, such as Google Calendar, a personal ICS calendar feed, or a Google account for signing in, to enrich your suggestions and logging. Connecting any such service is entirely optional.

When you connect a service, you authorize Fraghab to access it on your behalf on a strictly read-only basis, and only to the extent described in our Privacy Policy. You represent that you have the right to grant that access. Your use of the connected service remains governed by that provider's own terms and privacy policy, and we are not responsible for that provider, for its availability, or for what it does with your data under its own terms. You may disconnect at any time from Profile, then Edit, then Your Calendar, or by revoking access in your account settings with that provider.

Fraghab's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Some jurisdictions do not allow the exclusion of certain warranties. In those places the exclusions above apply to the fullest extent permitted, and nothing here limits a warranty or a right that cannot lawfully be excluded.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those places these limits apply to the fullest extent permitted, and nothing in this section limits liability for fraud, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot lawfully be limited. Nothing in these terms waives a non-waivable right you have under the Michigan Consumer Protection Act or a comparable law where you live.

You agree to defend, indemnify, and hold harmless FRAGHAB LLC and its members, managers, officers, employees, agents, and suppliers from and against any claim, demand, investigation, proceeding, loss, liability, damage, penalty, fine, cost, or expense, including reasonable attorney fees, arising out of or relating to:

• Your content, including any claim that it infringes or misappropriates a third party's rights or violates any law
• Your use of the service, or use by anyone acting under your account or your API key
• Your breach of these terms, of any representation you made in them, or of any applicable law or regulation
• Any marketplace listing, sale, purchase, payment, shipment, or dispute involving you, including any claim about authenticity, condition, safety, labeling, taxes, or shipping compliance
• Any submission you made through the House API
• Your dealings or dispute with any other user or any third party

We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense. You will not settle any matter that imposes an obligation on us, admits fault by us, or affects our rights, without our prior written consent. This obligation survives termination of your account.

Fraghab respects copyright and responds to notices of alleged infringement under the Digital Millennium Copyright Act. We will remove or disable access to content that is the subject of a valid notice, and we terminate the accounts of repeat infringers.

Designated agent. Send notices to the Fraghab Copyright Agent at [email protected], by phone on 734-726-4893, or by mail to Copyright Agent, FRAGHAB LLC, 4121 Deeside Dr, Brighton, MI 48116, United States. Notices sent anywhere else may not be actioned. Full agent details are on our DMCA page.

What a notice must include. To be valid under 17 U.S.C. section 512(c)(3), your notice must include all of the following:

• Your physical or electronic signature
• Identification of the copyrighted work you claim was infringed, or a representative list if there are several
• Identification of the material you claim is infringing, with enough detail for us to find it, including the URL
• Your name, mailing address, telephone number, and email address
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the owner or are authorized to act on the owner's behalf

Counter-notice. If your content was removed and you believe it was removed in error, or that you have the right to post it, you may send a counter-notice to the same address. It must contain your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good faith belief it was removed by mistake or misidentification, your name, address, and telephone number, your consent to the jurisdiction of the federal district court for the district where you live, or the Eastern District of Michigan if you live outside the United States, and your agreement to accept service from the person who filed the notice. We may restore the content in ten to fourteen business days unless the claimant tells us they have filed a court action.

Misuse. Under 17 U.S.C. section 512(f), knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages and costs. We may also restrict an account that repeatedly files bad-faith notices.

To report content that is not a copyright issue, use the in-app report control where it is available, or email [email protected]. Tell us the URL, what is wrong, and why, and include any evidence you have.

For a claim that content is defamatory, that someone is impersonating you, that your private information was published, or that your trademark is being misused, include enough detail for us to evaluate it. We review reports and act at our discretion under section 6. Submitting a report does not guarantee a particular outcome, and we may share the substance of a report with the person who posted the content.

If you believe someone is in danger, contact your local emergency services first. We are not an emergency service and cannot respond in real time.

You may stop using Fraghab at any time. You can delete your account yourself in the app under Settings, then Danger zone, then Delete account, or on the web at fraghab.com/account/delete.

What deletion does.Deleting your account removes your account and the personal data associated with it from our live systems promptly, and in any case within 30 days. Copies may persist in routine encrypted backups until those backups age out, and we may retain the limited data we are required or permitted to keep in order to comply with law, resolve a dispute, enforce these terms, or prevent fraud and abuse. Content another user legitimately received, such as a direct message in that person's thread, and content already copied or cached by a third party from a public surface, may remain. See the Privacy Policy for detail.

Export. You can view and export your data while your account is active. If we terminate or suspend your account, you may request an export by emailing us within 14 days.

Our right to terminate. Fraghab may suspend or terminate your account, or any part of your access, at any time, with or without cause and with or without notice, including for a breach of these terms, a risk to other users or to us, a legal requirement, prolonged inactivity, or the discontinuation of the service. Where it is practical and lawful, we will tell you why.

What survives. Termination ends your license to use the service. Sections 4, 5, 7, 8, 9, 11, 12, 13, 20, 21, 22, 25, 26, 27, 28, and 29 survive termination, along with any other provision that by its nature should survive.

1. Talk to us first. Before starting an arbitration or a lawsuit, you agree to send a written notice of dispute to [email protected] describing the dispute, the account involved, and the relief you want. We will do the same for a dispute against you. Both sides agree to try in good faith to resolve it informally for 60 days after the notice. This step is a condition precedent to starting a proceeding, and those 60 days do not count against any limitation period.

2. Agreement to arbitrate. If informal resolution fails, you and Fraghab agree that any dispute, claim, or controversy arising out of or relating to these terms, the service, your account, your content, a marketplace transaction, our privacy practices, or the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other theory, and including claims that arose before you accepted these terms, will be resolved by binding arbitration on an individual basis. This agreement to arbitrate is governed by the Federal Arbitration Act.

3. Exceptions.This section does not apply to (a) a claim that qualifies for and is brought in small claims court, as long as it stays there and stays individual, (b) either side's request for temporary or permanent injunctive relief to stop infringement or misuse of intellectual property, or unauthorized access to the service, and (c) any claim that cannot lawfully be arbitrated. It also does not stop either side from reporting a matter to a government agency.

4. How arbitration works. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, or under its Commercial Rules if you are using Fraghab for business purposes, as those rules exist when the arbitration begins. The rules and filing forms are at adr.org. One arbitrator will decide the case. The arbitrator may award any individual relief a court could, and only individual relief. The arbitrator decides the merits, but a court of competent jurisdiction decides any question about whether this arbitration agreement is enforceable or covers a given claim, and any question about the class-action waiver. The seat of the arbitration is Michigan. A hearing, if there is one, will be held where the AAA rules provide, and a consumer may choose to proceed on documents only, by telephone, or by video. Any award may be entered as a judgment in any court with jurisdiction. The arbitrator must issue a reasoned written decision.

5. Costs.Filing and arbitration fees are allocated under the applicable AAA rules. Where those rules put a consumer filing fee on you and your claim is for less than ten thousand United States dollars, we will pay your share of the AAA filing fee if you ask, unless the arbitrator finds your claim frivolous or brought for an improper purpose. Each side otherwise bears its own attorney fees, except where a statute or the arbitrator's award provides otherwise.

6. No class actions. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class, collective, consolidated, or representative proceeding. You and Fraghab each waive the right to participate in one. If this paragraph is found unenforceable as to a particular claim or request for relief, that claim or request must proceed in court under section 27 and is severed from the arbitration, and the rest of this section still applies to every other claim.

7. Coordinated filings. If 25 or more similar claims are asserted against Fraghab by or with the help of the same counsel or the same coordinated group, the AAA multiple-case filing rules or supplementary rules apply, and the parties will cooperate with the administrator to sequence the cases in batches so that filing fees and bellwether outcomes are handled efficiently. All limitation periods are tolled for claims in a batch that has not yet been filed.

8. Your right to opt out. You may reject this arbitration agreement by emailing [email protected] within 30 days of the date this arbitration agreement first applied to your account, with the subject "Arbitration opt-out" and including your name and the email address on your account. If you created your account before July 29, 2026, that date is August 28, 2026, the date this section takes effect for existing accounts under section 30, so your window runs to September 27, 2026. If you created your account on or after July 29, 2026, it is the date you signed up. Opting out affects only the arbitration agreement in this section. Everything else in these terms, including the class-action waiver in paragraph 6, the jury waiver, section 27, and section 28, still applies, and opting out has no other effect on your account.

9. Changes and survival. If we materially change this section, the change applies only to disputes arising after it takes effect, and you may reject the change by emailing us within 30 days of notice. This section survives termination of your account and any expiration of these terms.

These terms, and any dispute between you and Fraghab, are governed by the laws of the State of Michigan and, where it applies, the federal law of the United States, without regard to conflict-of-law rules that would apply another state's law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute that is not subject to arbitration under section 26, you and Fraghab agree to the exclusive jurisdiction and venue of the state courts located in Oakland County, Michigan, and of the United States District Court for the Eastern District of Michigan. Each side consents to personal jurisdiction there and waives any objection based on venue or inconvenient forum. YOU AND FRAGHAB EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

If you are a consumer resident in a country whose law gives you the right to bring proceedings locally, or the protection of mandatory local consumer law, nothing in this section takes that right away.

Any claim arising out of or relating to these terms or the service must be brought within one year after the claim arose, or it is permanently barred, except where a longer period is required by a law that cannot be shortened by agreement. You and Fraghab agree that this shortened period is a bargained-for term of this agreement.

Entire agreement. These terms, together with the Privacy Policy and any additional terms for a specific feature, are the entire agreement between you and Fraghab about the service, and supersede any earlier agreement, understanding, or statement on the same subject, including any marketing copy. Neither side relies on any representation not written here.

Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permitted or, if that is not possible, severed, and the rest of these terms remain in full force. The exception is paragraph 6 of section 26, which is handled as that paragraph describes.

No waiver. Our failure or delay in enforcing any provision is not a waiver of it. A waiver is effective only if we give it in writing.

Assignment. You may not assign or transfer these terms or any right under them, by operation of law or otherwise, without our prior written consent, and any attempt to do so is void. We may assign these terms freely, including to an affiliate or in connection with a merger, an acquisition, financing, a reorganization, or a sale of assets.

Force majeure. Neither side is liable for a delay or a failure to perform caused by something outside its reasonable control, including an act of God, natural disaster, war, terrorism, civil unrest, epidemic, labor action, government action, internet or utility failure, a denial-of-service attack, or the failure of a hosting, database, email, payment, or other third-party provider.

Notices and electronic communications. You consent to receive notices, agreements, disclosures, and other communications from us electronically, by email to the address on your account or by a notice posted in the service, and you agree that this satisfies any legal requirement that a communication be in writing. Notices to you are effective when sent or posted. Notices to us must go to [email protected]. Keep your email address current. A notice sent to a stale address still counts.

Export controls and sanctions. You may not use, export, or re-export the service in violation of United States export control or sanctions law, and you may not make it available to anyone on a restricted-party list or in an embargoed region.

Government users. If you are a United States government entity, the service is a commercial item and your rights are no greater than those granted to any other user, consistent with FAR 12.211, FAR 12.212, and DFARS 227.7202.

Relationship, beneficiaries and interpretation. Nothing here creates a partnership, joint venture, employment, agency, or franchise relationship. There are no third-party beneficiaries except Apple as stated in section 16. Headings are for convenience only. "Including" means including without limitation. These terms will not be construed against a party because that party drafted them. These terms are written in English, and the English version controls if there is any conflict with a translation.

We may update these Terms of Service from time to time. When we make material changes, we will notify users through the platform or by email and update the effective date at the top of this page. Unless we say otherwise, a material change takes effect 30 days after we post it for users who already have an account, and immediately for new users.

Continued use of Fraghab after changes take effect constitutes acceptance of the revised terms. If you do not accept them, stop using the service and delete your account before they take effect. Changes to section 26 are handled under paragraph 9 of that section.

Fraghab is operated by FRAGHAB LLC, a Michigan limited liability company. Questions about these Terms of Service, and legal notices, go to [email protected].

Copyright claims: [email protected]. Privacy questions and data requests: [email protected].

Mail, including service of process and copyright notices, goes to FRAGHAB LLC, 4121 Deeside Dr, Brighton, MI 48116, United States.